Contact support
Email support@thanksto.app, or open Settings in ThanksTo and click Contact support at the top of the page. Fix a problem may already have your answer.
What to include
Section titled “What to include”- Your store address that ends in
myshopify.com, from Store addresses in the Tracking card in Settings. - What you expected, and what you saw.
- The words on screen, such as a message or badge.
- The order number, creator, link or code, if the problem is about one.
- A screenshot, if it helps.
Leave out passwords and shoppers’ personal details.
For a charge, see Plans and order limits. Shopify bills you for ThanksTo.